بررسی تأثیر رفتارهای تسهیم دانش کارکنان بر نوآوری در خدمات و فرآیندها در فدراسیون‌های منتخب ورزشی

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار گروه مدیریت ورزشی، دانشگاه آزاد اسلامی، واحد کرمانشاه

2 دانشجوی دکتری مدیریت ورزشی، واحد بروجرد، دانشگاه آزاد اسلامی

3 دانشجوی دکتری مدیریت ورزشی، دانشگاه آزاد اسلامی، واحد بروجرد

چکیده

هدف پژوهش حاضر بررسی رابطه بین رفتارهای تسهیم دانش با نوآوری در خدمات و نوآوری در فرآیندها در فدراسیون‌های منتخب ورزشی جمهوری اسلامی ایران بود. داده‌های پژوهش با استفاده از پرسش­نامه از میان 110 نفر از کارکنان شاغل در این سه فدراسیون گردآوری شدند و با استفاده از فنون توصیفی، استنباطی و مدل‌سازی معادلات ساختاری با استفاده از نرم‌افزارهای SPSS و SmartPLS تحلیل شدند. نتایج پژوهش نشان داد وضعیت متغیر وضعیت متغیرهای تسهیم دانش و نوآوری در خدمات و فرآیندها از حد متوسط بیشتر است. هم­چنین نتایج حاصل از مدل یابی معادلات ساختاری نشان داد رفتارهای تسهیم دانش بر نوآوری در خدمات و نوآوری در فرآیندها تأثیر مثبتی دارد. جهت بهبود تسهیم دانش در فدراسیون­های ورزشی نیاز به ارتقا نوآوری در خدمات و فرایندها وجود دارد. به عبارتی نوآوری در خدمات و فرایندها سبب ایجاد بستری جهت بهبود رفتارهای تسهیم دانش می‌گردد.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the Effects of Employee Knowledge Sharing Behaviors on Innovation in Services and Processes in Selected Sports Federations

نویسندگان [English]

  • shahab bahrami 1
  • mahtab moshtaghi 2
  • maryam rok rok 3
1 Assistant Professor, Department of Sport Management, Kermanshah Branch, Islamic Azad University, Kermanshah, Iran.
2 Ph.D student in sport management, Department of Physical education and sport sciences, borojerd Branch, Islamic Azad University, borogerd,iran.
3 Ph.D student in sport management, Department of Physical education and sport sciences, borojerd Branch, Islamic Azad University, borogerd,iran.
چکیده [English]

Purpose: The purpose of this study was to investigate the relationship between knowledge sharing practices and innovation in services and processes in selected sports federations of the Islamic Republic of Iran. Methodology: The research data were collected using a questionnaire from 110 employees working in these three federations. Data were analyzed with descriptive, inferential and structural equation modeling methods using SPSS and SmartPLS software. Results: The results of the study showed that the status of the variables of knowledge sharing and innovation in services and processes are higher than average. Also, the results of structural equation modeling showed that knowledge sharing behaviors have a positive effect on innovation in services and innovation in processes. Conclusion: In order to improve knowledge sharing in sports federations, it is necessary to promote innovation in services and processes. In other words, innovation in services and processes lays a foundation for improving knowledge sharing practices.

کلیدواژه‌ها [English]

  • Knowledge sharing behaviors
  • Federation
  • Innovation in processes
  • innovation in services
  • Sport

Barringer Bruce, R., & Irland, R. D. (2009). Entrepreneurship: Successful Launch of Serious Businesses. Translated by Jafari Moghaddam, Saeed; Momeni, Negar; Momeni, Nuna. Tehran, Saffar-Eshraghi Publishing House, First Printing.

Tajeddini, K. (2010). Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland, Tourism Management; 31: 221-231.

Liao, S. H., Fei, W, C., Liu, C. T. (2008). Relationships between knowledge inertia, organizational learning and organization innovation. Technovation, 28(4), 183-195.

Wong, A., Tjosvold, D., Liu, C. (2009). Innovation by teams in Shanghai, China: cooperative goals for group confidence and persistence. British Journal of Management, 20(2), 238–251.

Krozer, Y., Hophmayer-Tokich, S.h, VanMeerendonk, H., Tijsma, S., Vos, E. (2010). Innovations in the water chain–experiences in The Netherlands. Journal of Cleaner Production, 18(5), 439–446.

Carbonell, P., Escudero, A. (2010). The effect of market orientation on innovation speed and new product performance. Journal of Business and Industrial Marketing, 25, 501-513.

Tavalaei R, Azami A, Rafieian M. (2009). [Human resources innovation and organizational flourishing (in Persian)]. Journal of Social Sciences, 4, 189-222.

Chanal, V. (2012).Building knowledge for innovation management the experience of the Umanlab research team. The journal of information and knowledge management systems, 42(3/4), 396-415.

Walker, R. (2006).Innovation type and diffusion: an empirical analysis of local government. Public administration, 84(2), 311 (2).

Gunday, G., Ulusoy, G., Kilic, K., Alpkan, K. (2011). Effects of innovation types on firm performance. Int. J. Production Economics, 13(3), 662-676.

Carneiro, A. (2000). How does knowledge management influence innovation and competitiveness. Journal of Knowledge Management, 4(2), 87-98.

Johannessen, J. A., Olsen, B., Olaisen, J. (1999). Aspects of innovation theory based on knowledge-management. International Journal of Information Management, 19(2), 121-139.

McDermott, R., O'Dell, C. (2001). Overcoming culture barriers to sharing knowledge. Journal of Knowledge Management, 5(1), 76-85.

Bircham-Connolly, H., Corner, J., & Bowden, S. (2005). An empirical study of the impact of question structure on recipient attitude during knowledge sharing. The Electronic Journal ofKnowledge Management, 9(2), 1-10.

Von Krogh, G.V. (2003). Knowledge sharing and the communal resource. In Easterby-Smith & Lyles (Eds.), The Blackwell Handbook of Organizational learning and Knowledge Management.

Kim, S., & Lee H. (2006).The impact of organizational context and information technology on employee knowledge-sharing capabilities, Public Administration Review, 66(3), 370−385.

Wang, S., Noe, R. A. (2010).Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131.

Wasko, M. M., Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS quarterly, 35-57.

Jimenez, D., Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408-417.

Mohammadi D, Shiri NA, Arabi R, Karami Darab Khani R. (2010). The Effect of Knowledge Sharing on Learning, Innovation and Organizational Performance (in Persian). Quarterly Journal of Research Management of agricultural education, 4(14), 36-52.

Darroch, J. (2005). Knowledge management, innovation and firm performance, journal of knowledge management, 9(3), 101-115.

Lin, C. P. (2007). To share or not to share: Modeling tacit knowledge sharing, its mediators and antecedents. Journal of Business Ethics, 70, 411-428.

Zhi-Hong, S., Li-Bo, F., Shu, C. (2008).Knowledge sharing and innovation capability: Does absorptive capacity function as a mediator? International Conference on Management Science and engineering (15th) September 10-12, Long Beach, USA.

Liao, C. C., Wang, H. Y., Chuang, S. H., Shih, M. L., Liu, CC. (2010). Enhancing knowledge management for Rand D innovation and firm performance: An integrative view. African Journal of Business Management, 4, 3026-3038.

Taleghani, G. R., Anvari, A., Eftekhari, L. (2012). Knowledge Management and its relationship with organizational innovation in insurance company. Quarterly  Sanat-e-Bimeh, 27(1), 151-171.

Hadizadeh Moghadam, A., Mohebi, P., Ghlichlee,B. (2013). Relationship between Knowledge Sharing and Innovation in Financial Service Organizations (Case Study: Refah Kargaran Bank)(in Persian). Management Research in Iran, 17(1), 201-220.

ghorbani, M., Nishabuori, V. R., Erfaniyan Khanzadeh, H., Yaghoubi, M. (2017). [The Mediating Role of Organizational Learning Capability on the Relationship between Knowledge Sharing and Organizational Innovation Capability (in Persian)]. Public Management Research, 9(34), 124-154.

Vedadi, A., Abdolalian, H. (2009). Study the relationship between knowledge management and organizational innovation in NIOPDC (in Persian). Management and Hyman Resource in Oil Industry, 4(13), 141-158.

Syedjavadian, S. R., Rezaee, S. (2015). Investigating the Effect of High Commitment Work System on Knowledge Sharing and Organizational Innovation (in Persian). Public Management Research, 8(27), 23-44.

Keshavarzi, A. H., Safari, S., Hamidirad, J. (2015).The Effect of Knowledge Sharing on Organizational Learning, Innovation and Performance (in Persian). Prospects for public administration, 22, 103-128.

Van-Wijk, R., Jansen, J. J. P., Lyles, M. A. (2008). Inter- and intra-organizational knowledge transfer: A meta-analytic review and assessment of its antecedents and consequences. Journal of Management Studies, 45(4), 830-853.

Mesbahi Jahromi, N., Adib Zade, M. (2016).Impact of knowledge management system on organizational innovation (moderating role of organizational learning) (in Persian). Journal Management System, 2(5), 25-43.

Zareei, A., Moghadam, A., Mehmannavazan, S., Shahriyari, M. (2016). Investigating the Role of Organizational Intelligence and Organizational Learning in Explaining the Relationship between Knowledge Management and Organizational Innovation (in Persian). Innovation and creativity in human science, 5(4), 1-32.

Farzaneh, M., Roohbakhsh,H., Bazrafshan, M. (2017). Investigating the Mediating Role of Knowledge Management in the Relationship between Transformational Leadership and Organizational Innovation (in Persian). Iranian Journal of Public Administration Mission, 7(23), 51-67.

Birkinshaw, J., Nobel, R., Ridderstrale, J. (2002). Knowledge as a contingency variable: do the characteristics of knowledge predict organization structure. Organization Science, 13(3), 274-89.

Purserajyan, D., Saleh Ovlya, M., Soltani Aliabadi, M. (2013).Determination and Prioritization of Barriers to Knowledge Sharing at Universities and HEIs; Case study: Imam JAVAD University College (in Persian). Roshd -e- Fanavari, 9(34), 34-43.

Nonaka, I. (1995).A Dynamic Theory of Organizational Knowledge Creation. Organization Science, 5, 14-37.

Iraji Naghandar, R., Hadavi, F., Tondnevis, F. (2013). Determining the Structural Equation Model of Knowledge Management and Organizational Innovation in Employees of Sport and Youth Offices in Khorasan Razavi Province (in Persian). Sport Management, 3, 403-419.

Fathyan, M., Byg, L., Ghavamifar, A. (2005).The Role of Implicit KM in Creativity and Innovation (in Persian). Yadbir, 16(194), 15-31.

Liao, S. H., Wub, C. C. (2010).System perspective of knowledge management, organizational learning, and organizational innovation. Journal of Expert Systems with Applications, 37(2), 1096-1103.

Bamdadsoufi, J., Khatibi, F., Goli, M. (2012). The challenges of cultural knowledge management: A case study of IranianNational Gas Company (in Persian). Management and human resources in the petroleum industry, 11(3), 115-138.

Dostar M, Ebrahimpour Azbari M, Hashemi H. (2012).The impact of social capital on knowledge management development: Gilan universities (in Persian). Journal of Management Improvement, 17(6), 5-3.

Golmohammad Nejad Bahrami Q, Mahdavi M. (2012). Examination the relationship between social capital and knowledge management in Tabriz girls schools (in Persian). Journal of Research in Educational Management; 4(2): 71-90.

Rafati Shaldehi H, Hasnavi R, Behazin F, Banitabae A. (2008). knowledge management pattern in a military research center (in Persian). Journal of Military Medicine; 17(10): 237-252.

Gharehbiglo H, Shadidizaji B, Yazdani S, khandehzamin R. (2012).The Survey of Affecting Factors on Knowledge Management: Municipality of the City of Rasht in Iran. Social and Behavioral Science; 62, 1155–1163.

Baradaran Mohsenian, M. (2012). Investigating the effect of customer Relationship management on client satisfaction through the mediating role of innovation: the case of Mashhad Municipality, M.A. Thesis supervised by A. Khorakian, Ferdowsi University of Mashhad.

Purazad M. (2010). Effective factors on knowledge management staff readiness: case study of Mashhad Municipality (in Persian) Unpublished M.A. Thesis supervised by A. Shirazi, Ferdowsi University of Mashhad.

Saunders M, Lewis P, Thornhill A. (2009).Research methods for business students. Fifth edition. Harlow: Pearson Education India.

Wang CL, Ahmed PK. (2004).The development and validation of the organizational innovativeness using confirmatory factor analysis. European journal of innovation management; 7(4): 303-313.

Filius R, de Jong JA, & Roelofs EC. (2000). Knowledge management in the HRD office: a comparison of three cases. Journal of Workplace Learning; 12(7): 286-295.

Hulland J. Use of partial least square (PLS) in strategic management research: a review of four recent studies. Journal of Strateg Manage. 1999; 20:195–204.

Fornell C, Larcker D. (1981).Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research; 18(3): 39−50.

Karimi F, Ahmadi Dastjerdi S, Rajaeepour S. (2014).Structural model of the relationship of social capital and organizational learning capability with innovation of employees (in Persian)]. Quarterly Productivity Management (Beyond Management); 7(27): 153-169.

Mohammadi Hoseini A, Amine Bedokhti A, Jamshidi L. (2014).The Role of Organizational Learning in Enhancement the Innovation Performance (in Persian). Quarterly Journal of Innovation and Enterpreneurship. 2014; 2(4): 84-95.

Hau YS, Kim B, Lee H, Kim YG. (2013). The effects of individual motivations and social capital on employees’ tacit and explicit knowledge sharing intentions. International Journal of Information Management; 33(2): 356-366.