Mahshid Eltemasi; Fatima Fahimnia; Mohammad Abooyeeardakan
Abstract
Examining the services and programs expected by users of public libraries from their own perspective and examining the underlying points and factors affecting the demands of users. The main purpose of this article is to address services and programs provided by public libraries in developing countries ...
Read More
Examining the services and programs expected by users of public libraries from their own perspective and examining the underlying points and factors affecting the demands of users. The main purpose of this article is to address services and programs provided by public libraries in developing countries based on the views of public libraries users, and not on the basis of recommendations from international forums and institutions. A qualitative approach is implemented and the grounded theory method is used in the case study of Iran as a developing country. Data collection involved the use of semi-structured interviews, the interviews varied between 20-and-60-minute duration. To support the semi structured interviewing process the researcher developed an interview guide with a formal question set. 1. Motivation and user satisfaction services such as all kinds of scientific, artistic and cultural competitions, specialized services for children and teenagers, free internet access and computers, changing library environment, laboratory facilities, and book reading groups, poetry groups, etc., convenience services, creativity enhancements services, up to date resources, cafes and restaurants, rest areas. 2. Education & teaching services such as all kinds of classes and workshops, information literacy training, literacy services, library tours, consulting services, mobile libraries. 3. Recreational and entertainment services: book cafes, workgroups and group programs, and a variety of fun resources (including movies, etc.), book reviews. 4. Reference and information services such as providing selective information, virtual information, in-person information, interlibrary loan and document delivery services, in-person and virtual update services. Therefore, public libraries of Iran can prioritize these services in order to improve the level of satisfaction and attract more and more users' in their planning and policy making.
Hamid Reza Saeidnia
Abstract
The purpose of this study was to identify and classify the features of an effective website for Iranian public libraries based on the Kano model.This was an applied study and survey was used as the research methodology. The population of this study included 120 users of the public library randomly selected ...
Read More
The purpose of this study was to identify and classify the features of an effective website for Iranian public libraries based on the Kano model.This was an applied study and survey was used as the research methodology. The population of this study included 120 users of the public library randomly selected as the main participants. A researcher-made questionnaire was designed based on a focal model for data collection. The validity of the questionnaires was verified by the faculty members of the Faculties of Information and Science and Management. To analyze the data, the Kano evaluation model, Excel software and descriptive statistics were used. Cranach alpha was used to estimate the reliability index (α = 0.83)First, the features of an effective website of the public library were identified. Hence, services were classified based on five criteria (including must-be, one-dimensional, attractive, indifferent, and reverse) depending on Kano’s model and the librarians’ and site designers viewpoints. From 72 identified services, 33 services were must be, 16 services were one-dimensional, 18 services were attractive, 5 of them were indifferent, and no service was classified as the reverse one.The results showed that most of the services identified were found on the Web site of the world's public libraries, which is expected to be used by designers and librarians of public libraries to design their library site. However, in some cases, librarians’ and site designers' comments were considered useful, but less attention was paid to the choice of users due to the lack of user familiarity with the specialty of website design. Also, some suggestions are made to attract the audience and interest of public library websites users based on the research results.
Saeed Rezaiishsrif Abadi; Roya Baradar; Samaneh Abolghasem
Abstract
Objective: The aim of this study was to determine the media and information literacy of librarian in Tehran’s public libraries.
Methodology: The method of this study is a descriptive- analytical approach that describes the status of media and information literacy librarians. In the first stage, ...
Read More
Objective: The aim of this study was to determine the media and information literacy of librarian in Tehran’s public libraries.
Methodology: The method of this study is a descriptive- analytical approach that describes the status of media and information literacy librarians. In the first stage, selected 150 librarians that work at the public library in Tehran. The data collection tool is a questionnaire that designed based on the components and indicators announced by UNESCO for media and information literacy. In next step calculated validity (formal logic) and reliability was calculated based on Cronbach’s Alpha. Finally analyzed data by One-sample T test in SPSS software.
Findings: Findings showed that the components of interaction and ethical use of media and information with mean of 22/7 and knowledge creation component with mean of 13/2, respectively had the highest and lowest mean among media and information components of librarians. The average components of the need for media and information content, the location and access to the content of the media and information resources, the evaluation of media content and information sources, the organization of information, the creation of knowledge and interaction, and the ethical use of media content and information sources are above the average and are in good condition.
Conclusion: findings show that librarians of the public libraries of Tehran have the skills and competence to promote media literacy and information among library members. Organizing in-service training courses, getting acquainted with media and information content providers, familiarizing with valid sources and media, evaluating resources and content, sharing and creating methods of knowledge and developing ethical guidelines to help raise the level of media literacy and information of librarians.
