Ali Sharafi
Abstract
The purpose of this research is to evaluate the applicability of knowledge management software (MTAShare). This research is applied and carried out using an evaluation method and a case study. The statistical population of this study consists of 28 users of knowledge management software (MTAShare) in ...
Read More
The purpose of this research is to evaluate the applicability of knowledge management software (MTAShare). This research is applied and carried out using an evaluation method and a case study. The statistical population of this study consists of 28 users of knowledge management software (MTAShare) in the Shahr Bank and Future Development Consultants Company. The data collection tool is a questionnaire. ISO / IEC 9126 model has been used to evaluate the applicability of the software and SPSS software was used for data analysis.Findings showed that the most satisfaction of the users in Future Development Consultants Company are respectively from categories of Reliability, transferability, efficiency, reliability, functionality and usability, and the highest satisfaction of Bank Shahr users, respectively are reliability, transferability, usability, efficiency, reliability and functionality. Also, the results of t-test showed that the average difference between applicability categories of the software are meaningful and the level of applicability of knowledge management software (MTAShare) from the perspective of users is desirable and this software is appropriate for internalizing, externalizing, socializing and combining knowledge in organizations. Also it is appropriate to create, organize, share and use knowledge in the organizations. The results show that the use of knowledge management software’s to implement of knowledge management processes in organizations is necessary and useful.
