Evaluation of Information and Knowledge Retrieval Systems
Mohammad Reza Farhadpour; Mahsa Dobahrizadeh
Abstract
AbstractObjective: The purpose of the research is to study the effect of organizational dimensions including information culture, organizational ownership of information and job independence; Individual dimensions include the tendency to share information and comfort with the computer, and after information, ...
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AbstractObjective: The purpose of the research is to study the effect of organizational dimensions including information culture, organizational ownership of information and job independence; Individual dimensions include the tendency to share information and comfort with the computer, and after information, the characteristics of computer-based information on the use of the health information system of Amir al-Mominin Hospital of Ahvaz.Methodology: The research is applied in terms of purpose and analytical survey in terms of nature. The research population was 250 users of hospital information systems, of which 151 were selected randomly. Data were collected through a researcher-made questionnaire based on previous research tools. The instrument's content validity approved. The confirmatory factor analysis and its reliability were confirmed using Cronbach's alpha (α=0.85). Data were analyzed by SPSS and Amos software.Findings: The findings showed that information culture (β = 0.20 and t-value = 2.440), organizational ownership of information (β = 0.18 and t-value = 2.165), tendency to share information (β = 0.22 and t-value = 2.708), job independence (β = 0.17 and t-value = 2.119), comfort with computer (β = 0.24 and t-value = 2.929) and The characteristics of computer-based information (β = 0.17 and t-value = 2.055) have an effect on the use of the health information system of Amir al-Mominin Hospital of Ahvaz.Result: The result is that the use of hospital information systems is a complex multidimensional issue and various individual, cultural, organizational and technological characteristics have an effect on it.
Evaluation of Information and Knowledge Retrieval Systems
Mohammad Reza Farhadpour; Mohsen sanghari
Abstract
Objective: The aim of this study was to study of the effect of user satisfaction on the relationship between perceived information quality and conative use of information system (Case study: National Iranian Drilling Company).Method: The research was applied in terms of type and analytical in terms of ...
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Objective: The aim of this study was to study of the effect of user satisfaction on the relationship between perceived information quality and conative use of information system (Case study: National Iranian Drilling Company).Method: The research was applied in terms of type and analytical in terms of survey method. The statistical population included all organizational users of information systems in the National Iranian Drilling Company in the amount of 3700, of which 348 were randomly selected based on Cochran's formula. Data collection tools were questionnaire. The validity of the questionnaire was accepted by confirmatory factor analysis. Cronbach's alpha method was used to determine its reliability, the value of which was estimated to be higher than 0.7 for the initial questionnaire (30 people). In this research, to analyze data from descriptive and inferential statistics with the help of software SPSS and AMOS were used.Results: Based on the results, users' perception of information quality has an effect of 0.87 on their satisfaction with the information system. Users' perception of information quality affects their innovative use of information system by 0.31. In addition, user satisfaction has a significant effect on the relationship between users' perception of information quality and their innovative use of the information system in the National Iranian Drilling Company (β = 0.283)Conclusion: According to the results, conative use as a consequence of users' perception of the results of interaction with the system is debatable.
Knowledge Management
Masume Amiri; Mohammad Reza Farhadpour
Abstract
IntroductionThe long-standing efforts of companies to maintain success by using price and quality strategies along with important dimensions affected by continuous global communication such as agility, flexibility, innovation, and sustainability have caused knowledge to appear as the main competence ...
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IntroductionThe long-standing efforts of companies to maintain success by using price and quality strategies along with important dimensions affected by continuous global communication such as agility, flexibility, innovation, and sustainability have caused knowledge to appear as the main competence of success (Lin, Chang & Tsai, 2016). The life of organizations in the knowledge economy is based on information, knowledge, and learning and beyond conventional resources such as capital, labor, and land (Stephen, 2016 & Joshi, Farooquie & Chawla, 2016) as a valuable and effective element in performance (Ahmad Kassim, Fazli Baharuddin & Abdul Samad, 2016) and its maintenance is stable. Knowledge preservation is the process of absorbing and storing valuable knowledge for future use (Ramona & Alexandra, 2019) and preventing its wastage through leaving the job of specialist employees (Alameri et al, 2019) and preventing the effective negative consequences of knowledge loss in performance and competition (Schmitt, Borzillo & Probst, 2012; Lin et al., 2016; Massingham, 2018; Rashid, Clarke & O’Connor, 2019). Despite the increasing importance of knowledge preservation in creating a competitive advantage, ignoring the factors affecting it makes it difficult to achieve the goals of knowledge management. Therefore, the current research aims to answer the question of whether information technology capabilities have an effect on the relationship between individual, group and organizational factors with knowledge retention in Khuzestan Steel Company by focusing on the employees of Khuzestan Steel Company.HypothesisAccording to the review of previous studies and the existence of sufficient research support regarding research variables, the following hypotheses were proposed.H1) Information technology capabilities have a significant effect on the relationship between individual factors and knowledge retention in Khuzestan Steel Company.H2) Information technology capabilities have a significant effect on the relationship between group factors and knowledge retention in Khuzestan Steel Company.H3) Information technology capabilities have a significant effect on the relationship between organizational factors and knowledge retention in Khuzestan Steel Company.Literature ReviewThe results of the review of the research background showed that there is a necessary theoretical support for the research hypotheses. At the individual level, for reasons such as trust, habits, and cultural influences, existing knowledge may prevent the retention of new knowledge. To accept and absorb new knowledge, trust is a fundamental issue; because people generally have to trust the provider of knowledge. According to McDowell (2002), the factors related to trust in knowledge include epistemic trust (trust of the receiver of the message to the communicator because he has corrected and accurate information) and social trust (the value of communication and the reliability of the source from a social point of view), and the inferential effects of communication means the effect of the receiver's perceptions of the conformity of the socially acceptable behavior of the communicator and his inference of trust). Another individual factor is functional stability (individuals' tendency to represent objects as conventional problem-solving functions, resulting in an inability to see their new functions) (Anderson, 2000; Ashforth & Fried, 1988; Cohen, 1991; Cohen & Bacdayan, 1994; Leonard-Barton, 1992; Leonard-Barton, 1995; Nonaka & Reinmoeller in O’Toole, 2010). The result of the review of the research history shows that knowledge retention is one of the concerns of knowledge management (Lin et al., 2016), it requires the preservation of skills, abilities, experience and knowledge vital for the organization (Mishra & Uday Bhaskar, 2011; Schmitt et al., 2012) and refers to extracting tacit knowledge and storing it in organizational memory in order to retrieve and use it in the future (Mishra and Udi Bhaskar, 2011). Therefore, the review of the studies shows that the retention of knowledge as a macro goal has been given less attention in the studies.MethodologyIn terms of the purpose of this research, it was applied research that was conducted using the causal-correlation method. The statistical population of the research was all the employees of Khuzestan Steel Company, totaling 15,000 people, of which 555 people were selected as a sample. A questionnaire with a five-point Likert response scale was used to collect data. The questionnaire was developed based on the tools of previous studies. For this purpose, the 25-item questionnaire of Rohman, Eliyana, Purwana & Hamidah (2020) regarding individual, group and organizational factors, the seven-item questionnaire of Lin et al. (2016) for the knowledge retention variable, and the five-item questionnaire of Trieu, Van Nguyen, Nguyen, Vu & Tran (2023) were used. In this research, a qualitative method was used to determine the face validity, and Cronbach's alpha coefficient was also used to check the reliability of the questionnaire, and the results indicated the appropriate reliability of the research questionnaires.ResultsThe results of the bootstrapping analysis show that the effect of information technology capabilities on the relationship between individual factors and knowledge retention in Khuzestan Steel Company is confirmed. Also, in the results of the second hypothesis test, the claim of the researcher about the effect of information technology capabilities on the relationship between group factors and knowledge retention in Khuzestan Steel Company is confirmed. The results of the third hypothesis test also showed that the effect of information technology capabilities on the relationship between organizational factors and knowledge retention in Khuzestan Steel Company is confirmed.ConclusionBased on the results and from an organizational point of view, the culture and structure of the organization should be such that, on the one hand, it values knowledge activities and encourages employees to engage in knowledge activities. On the other hand, the organization should establish a link between work processes and knowledge by developing information technology infrastructure. In addition, storing and organizing people's knowledge will reduce the organization's dependence on external resources. Therefore, it is suggested that the managers of Khuzestan Steel Company implement human resources strategies in the direction of motivation, trust building, encouragement and reward, participation and cooperation, individual development and empowerment, strengthening the sense of organizational belonging, succession planning, maintaining human dignity, developing knowledge culture, working group, team atmosphere, organizational structure and information technology strategies should be reviewed and strengthened in the form of identifying the capabilities and capacities of existing technologies, creating the required technological infrastructure.
Mehrdad Omidiyan Bavarsad; Fatemeh Nooshinfard; Mohammad Reza Farhadpour
Abstract
IndtroductionThe aim of the current research was to identify the factors of interoperability of academic information systems in Islamic Azad University. This research is characterized by its applied and exploratory nature, aiming to achieve specific goals within the given context. To effectively accomplish ...
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IndtroductionThe aim of the current research was to identify the factors of interoperability of academic information systems in Islamic Azad University. This research is characterized by its applied and exploratory nature, aiming to achieve specific goals within the given context. To effectively accomplish these objectives, a mixed method and approach, combining qualitative and quantitative methodologies, has been employed.Literature ReviewThe information system and information technologies have become an integral part of processes, systems and organizational culture, and information technology as an asset and resource for creating a competitive advantage is a requirement (NooshinFard et al, 1400). In fact, information systems and information and communication technology are the same processes that are embedded in business procedures in order to absorb and use knowledge with the aim of improving organizational performance (Lufman and Lewis, 2016). Factors such as the variety of common information systems in Iranian universities, the use and gradual evolution of these systems, the special characteristics of the academic operating environment, the need to exchange data between different systems and the integration of information require their investigation and study from Various dimensions, including interactivity, which was the focus of the present study (Omidian, 1401). In the age of knowledge explosion, the development of information technology is an essential requirement for the efficiency of the educational system, and the requirement for the effectiveness of new technologies is the transformation in the teaching-learning culture (Manzhuk and Eram, 2015). For educational institutions as well as other modern institutions, the use of information technology does not only mean supporting management; Rather, it is an empowering element that helps to promote and improve the decision-making process at different levels of university management (Indrajit and Jokopranuto, 2006).MethodologyThe utilization of qualitative methods, specifically the Delphi method, allows for the extraction of essential components and indicators related to the research subject. This qualitative approach facilitates a deep and comprehensive understanding of the underlying factors at play. On the other hand, quantitative methods have been employed to validate the measurement models and examine the conceptual model. Through quantitative analysis, the researcher can assess the reliability and validity of the measurements used in the study. By conducting statistical tests and measurements, the researcher gains valuable insights into the relationships and associations between the variables outlined in the conceptual model. By employing a mixed method and approach, this research can harness the strengths of both qualitative and quantitative methodologies. This comprehensive approach provides a more robust and well-rounded understanding of the research subject, enabling the researcher to draw meaningful conclusions and make informed recommendations. The integration of qualitative and quantitative techniques enhances the validity and reliability of the research findings, ensuring a more comprehensive and impactful study. First, by using the meta-combination method, study resources including books, articles, and internet resources were studied in a structured manner in a seven-step process, and in this way, interoperability indicators were identified. Then, the indicators and components obtained from meta-combination analysis in the form of a structured questionnaire including indicators and components of interoperability. The questionnaire was submitted to the experts by using the Delphi method (qualitative approach) in order to explore their opinions in the stage. Then, based on the data collected from the qualitative stage and asking the opinions of the experts in three rounds, a questionnaire was finally compiled and in order to measure and evaluate using the analytical survey method (quantitative approach) and the use of modeling structural equations, which is actually a quantitative method and was examined in terms of the correspondence of the theoretical model with the real data (experimental data) obtained by sampling from the community. The research method in the quantitative part is descriptive-survey. The statistical population of the research in the meta-combined section includes printed and online sources and documents (such as the content of websites, databases such as Civilica, articles and scientific reports of specialized seminars and conferences, etc.) consisting of 100 sources in the form of books, articles, and scientific reports. In order to collect qualitative and quantitative data, a researcher-made questionnaire (50 items) was used, the items of which were taken from the results of the meta-composite analysis in the first stage and based on the Likert scale from 1 very little to 5 very much. In order to validate the meta-synthesis stage, the researcher returns to the previous steps to ensure that the quality is maintained in his study. In order to control the quality and review the articles to match the parameters of the study and to remove the articles that were not trusted in any way in terms of accuracy, validity and importance of its findings, all the articles and scientific reports were categorized, in several stages of study and review, a large number of sources were removed. And 24 sources were selected and exploited in the form of 12 internal sources (for the years 2005 to 1400) and 12 external sources (for the years 2002 to 2022). In the quantitative section, content validity was used from the beginning to measure the validity of the questionnaire, which had good validity, and Krobach's alpha coefficient was used to measure the reliability of the questionnaire, which was 91%, which is an acceptable coefficient for reliability. After studying and checking the details and features of the documents such as abstract, content and based on the goal setting, 24 sources (12 foreign sources and 12 Persian sources) were selected and through them the dimensions, components and interoperability idicators in the study process, were used. The statistical population in the qualitative part of the research are key informants and experts in the field of information systems and senior managers of information technology in Iranian universities. At this stage, 25 experts were selected in the field of the research topic. The statistical population in the quantitative section is made up of managers and employees of the information technology and information systems department at Islamic Azad University. The sample size was selected by simple random sampling with Cochran's formula of 151 people. In order to collect qualitative data, a library method was used, and for quantitative data, a researcher-made questionnaire (50 items) was used, the items of which were taken from the results of meta-composite analysis in the first stage. In order to analyze the data in the meta-composite part, the method of Sandelowski and Barosuke and in the quantitative part the methods of exploratory factor analysis, descriptive analysis, univariate t-test using SPSS and Lisrel software were used.ResultsThe results showed that the indicators of technical interoperability of information systems are the ability to interact and exchange data with information systems, the possibility of connecting and using decision support systems, storing information in a standard format, central security, central monitoring, integrated processing, easy communication with other systems, ability to be used through distance education. Overall, the results of this research have shown that the architecture and structure of university information systems should be such that it provides the integrity and comprehensiveness of processes and information at the level of organizations and provides a smooth flow of information between different departments of the organization. The use of interoperable information systems that can cover all technical, process and semantic interoperability indicators and activities and tasks in an organization and provide necessary information to its users in a timely manner is one of the vital tools in today's organizations. Without the systems having these characteristics (technical, semantic and process) it is impossible to increase the capabilities of the organization, improve performance, make better decisions and achieve interactive, integrated and competitive advantage.Process interoperability indicators, notification mechanism about presentation and update, change and flexibility mechanism for service update, dynamic and flexible organization, change-oriented performance management, effectiveness measurement and feedback, expandable architecture, They are expandable according to new requirements, service-oriented architecture. Also, the results of the research showed that indicators of semantic interoperability, the ability to code educational signs, the ability to interact with various systems, the use of standard terms and codes, XML translation service, mapping service, providing a common message format for communication. Among the different systems, the content-based router, the use of terms and standard codes, paying attention to the understanding of users and systems in the use of vocabulary.ConclusionPaying attention to the optimal use of information systems can make the university succeed in achieving organizational goals and achieving high effectiveness and efficiency. Therefore, the management should always consider the characteristics of these valuable and transformative resources, and with sufficient knowledge and the participation of specialized employees in the field of supply, use and placement of these items, it will improve the performance of the strategies. In order to reach more favorable levels in this field, the university should encourage innovation and creativity, and provide opportunities for job rotation for employees to develop their professional knowledge.
Razeye Nazari; Mohammadreza Farhadpoor
Abstract
The main purpose of research is to determine the relationship between organizational commitment and the tendency to share knowledge among the staff of public libraries in Khuzestan province.This research was applied and using descriptive-correlational method. The statistical population of this research ...
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The main purpose of research is to determine the relationship between organizational commitment and the tendency to share knowledge among the staff of public libraries in Khuzestan province.This research was applied and using descriptive-correlational method. The statistical population of this research was all staff of public libraries. Simple sampling method has been used to determine the sample size, of which 215 were selected as statistical sample. The data were gathered using questionnaires and analyzed using the software SPSS.21.The results of the study showed that organizational commitment (mean = 78.44) and its dimensions are higher than average. Also, knowledge sharing (104 = 28/28) and its dimensions are higher than average. Meanwhile, there is a significant relationship between organizational commitment and employees' tendency to share knowledge in public libraries of Khuzestan province (sig = 0/001 = 0 / r = 0/688). Regarding the moderating role of descriptive statistics on the relationship between organizational commitment and knowledge sharing, it was found that only education corrected the relationship between organizational commitment and knowledge sharing, and the rest of the variables did not modify this relationship. The consequence is that the more these conditions become, the greater the sense of belonging to the organization and individuals will tend to share their knowledge, experiences and skills with other members of the organization.
