Document Type : Research Paper
Authors
1 Department of Management, Mo. C., Islamic Azad University, Isfahan, Iran
2 Department of Management , Mo. C., Islamic Azad University, Isfahan, Iran
Abstract
Today's complex and unstable environments require the design of business models appropriate to critical conditions; the business model is the main logic of the company for creating and absorbing value within a value network, and failure to design an appropriate model leads to the failure of organizations to achieve their goals. This research aims to identify the key dimensions of a business model appropriate to critical conditions using a semantic network. The present study is applied in terms of purpose and mixed in terms of method and uses quantitative and qualitative content analysis. In this study, 150 scientific articles published in Scopus, Web of Science, and John Wiley databases between 2020 and 2025 were examined based on the PRISMA guidelines and two-stage preprocessing was performed on them; conceptual interactions between business model components were identified using VOSviewer and Gephi software in the form of 37 key terms and eight key clusters. The clusters of “strategy and crisis management”, “innovation and resilience”, “financial and revenue models”, “customer and market relations”, “business model”, “entrepreneurial capabilities”, “organizational resources and structure” and “preventive strategic actions” can be defined as key dimensions of a business model appropriate to crisis conditions. Among these, the concepts of “business model”, “crisis management”, “innovation”, “resilience” and “flexibility” were identified as central and important nodes. Cluster structure analysis showed that the business model cluster has stronger connections with other clusters and the innovation cluster establishes the most bilateral links with the entrepreneurial capabilities cluster.
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