Document Type : Research Paper
Authors
1
PhD Student, Department of Communications and Knowledge Science, SR.C., Islamic Azad University, Tehran, Iran
2
Professor, Department of Information and Knowledge Science, Tarbiat Modares University, Tehran, Iran.
3
Professor, Department of Communications and Knowledge Science, SR.C., Islamic Azad University, Tehran, Iran.
4
Associate Professor, Department of Knowledge and Information Science, YI.C., Islamic Azad University, Tehran, Iran.
10.22054/jks.2026.92552.1771
Abstract
Decision support systems (DSSs) have evolved from data- and model-based tools into increasingly intelligent, knowledge-driven, and context-aware systems, yet the field still lacks an integrated representation of its historical development, conceptual hierarchy, and relational organization. This study mapped DSS knowledge from 1980 to 2025 by integrating systematic review, descriptive bibliometric analysis, structured qualitative content analysis, and weighted co-occurrence network analysis. After systematic screening and quality appraisal, 644 English-language publications were analyzed. Hierarchical coding revealed a multilevel conceptual structure comprising major and subordinate themes, while network reconstruction identified a broad set of interconnected active concepts. Decision-making processes and phases, DSS components, and technical and operational applications formed the dominant conceptual axes. The network was dense but structurally unequal, and null-model comparisons indicated that high clustering was largely attributable to degree heterogeneity, whereas the Borgatti–Everett core–periphery pattern remained stronger than its degree-preserving reference. Artificial intelligence, machine learning, and explainability occupied comparatively peripheral positions, a pattern more consistent with their relative novelty and specialized linkages than with limited scientific importance. The study provides an integrated multilayer representation of DSS knowledge connecting the knowledge core, application and deployment, foundations and structure, and transformation and development, thereby offering a basis for identifying conceptual gaps and directing future research.
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