esmat momeni; tahereh tehran; sahar zamani
Abstract
The present study is an applied one and is a standard questionnaire based on the HSE model in four dimensions. Descriptive and inferential statistics (Mann-Whitney U test and T-test) were used to describe and analyze the data. The study population consisted of Tarbiat Modarres and Shahid Beheshti University ...
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The present study is an applied one and is a standard questionnaire based on the HSE model in four dimensions. Descriptive and inferential statistics (Mann-Whitney U test and T-test) were used to describe and analyze the data. The study population consisted of Tarbiat Modarres and Shahid Beheshti University students. Members of Tarbiat Modarres and Shahid Beheshti Central Library were enrolled in the study. A total of 26893 students were selected and the sample size was calculated by Cochran formula. Cronbach's alpha was used to assess face content validity and reliability with acceptable reliability (r = 89%).The findings showed that the components of knowledge creation (3.62%), knowledge sharing (1.16%) and knowledge utilization (3.36%) were better in Shahid Beheshti University than Tarbiat Modares University. And knowledge storage (at university with a mean of 1.96%) is better than that of Shahid Beheshti University. The results of the test showed that knowledge management at Shahid Beheshti University with a mean score of 12/12 compared to Tarbiat Modarres University with a mean score of 43/43 was necessary from the students' point of view.
Laleh Foroutan Rad; Esmat Momeni
Abstract
Introduction: Knowledge management, as one of the achievements of the age of knowledge and information, has strengthened its position by entering the realm of various sciences. Successful organizations today, by acquiring the necessary tools with a knowledge management approach, create good opportunities ...
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Introduction: Knowledge management, as one of the achievements of the age of knowledge and information, has strengthened its position by entering the realm of various sciences. Successful organizations today, by acquiring the necessary tools with a knowledge management approach, create good opportunities for optimizing their human and organizational resources. Universities and libraries are the main centers of knowledge production and storage, so the purpose of this study is to review the concept of knowledge management in how it is implemented in organizations (academic and library environments).Methods: This study was conducted by reviewing the sources and internal and external articles with the main subject of knowledge management in educational and library places. Also, search was used on the Internet, as well as scientific sites and databases. The range of articles selected was from 1995 to 2017.Results: The results of studies conducted by researchers in different aspects of knowledge management show a positive and significant effect on the usage of knowledge management components with important variables in universities and libraries. In these researches, the results are more favorable and some are reported to be weak, but in general, all of them consensus in the important role of using the knowledge management process.Conclusion: Universities, and especially university libraries as the main centers and knowledge production and storage organizations, should pay more attention to the knowledge management process and provide the necessary infrastructures to implement it in this regard.
Atefeh Rahimi; mohammad hasanzadeh
Abstract
Objective: This study has developed a model of appropriate relationship between knowledge management system with three components of project management, technology management and research and development management in the National Iranian Oil Refining and Distribution Company. The statistical population ...
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Objective: This study has developed a model of appropriate relationship between knowledge management system with three components of project management, technology management and research and development management in the National Iranian Oil Refining and Distribution Company. The statistical population of this research consists of managers and experts of the National Iranian Oil Products Refining and Distribution Company. To measure the research variables, the standard questionnaire of Fong and Chi knowledge management, which includes the sections of knowledge management dimensions, the project management questionnaire of Enrico et al., Mahmoudi Technology Management Questionnaire and Moghimi Research and Development Management Questionnaire were used. Oil Organization participated in completing the research questionnaire. The reliability and validity of the questionnaires were also evaluated in this study. Cronbach's alpha was used to determine its reliability, its value was estimated to be 0.752.Results: Data analysis at two levels, descriptive statistics using spss16 software and used for confirmatory factor analysis, good knowledge management fit, technology management, project management and research and development management as well as validity and reliability, PLS software Took.Conclusion: The results of testing the hypotheses indicate the confirmation of research hypotheses and the existence of a positive and significant effect of knowledge management on technology management, project management and research and development management.Keywords: Knowledge Management, Technology Management, Project Management, Research and Development Management, National Iranian Petroleum Refining and Distribution Company.
setareh parian; Mohammad Hassanzadeh; Atefeh Sharif
Abstract
This research is an applied and quantitative studies. Data were collected using documentary and survey methods and random sampling. The statistical population of this study consists of 30 employees of the Novin Daneshpajoohan Institute, but due to the small number of these people and at the discretion ...
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This research is an applied and quantitative studies. Data were collected using documentary and survey methods and random sampling. The statistical population of this study consists of 30 employees of the Novin Daneshpajoohan Institute, but due to the small number of these people and at the discretion of the supervisor, sampling was not performed. Questionnaire questions were used according to the Likert scale of five options, and the standard knowledge management questionnaire of Sharon Lawson (2003) was used. The validity of the questionnaire was evaluated and confirmed by professors specializing in this field, and the reliability of the questionnaire was evaluated with Cronbach's alpha coefficient (0.871). SPSS software was used to analyze the data and pls software was used to fit the model and present a suitable model. Statistical-descriptive methods, mean, standard deviation were used. According to the results of Pearson test, it was found that the significant level of competitive advantage with the components of knowledge management, including knowledge creation, knowledge acquisition, knowledge storage, knowledge dissemination and knowledge application is less than 0.05, and all have Communication is meaningful. According to the findings of structural equations, it was found that the value of t-statistic of all hypotheses is more than 1.96 and all components of knowledge management have a significant relationship with competitive advantage. Also, according to Q2, SRMR, NFI and GOF indicators, the model has a good fit.According to the present results, it seems that knowledge management has been considered as important components.
HamidReza Mahmoodi; Nazila Mehrabi; Azra Daei
Abstract
Purpose: The purpose of this research is to identify the key components of knowledge technology mastery from the point of view of experts.Methodology: In order to collect information, library and field methods have been considered. First, the performance evaluation components of knowledge technologies ...
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Purpose: The purpose of this research is to identify the key components of knowledge technology mastery from the point of view of experts.Methodology: In order to collect information, library and field methods have been considered. First, the performance evaluation components of knowledge technologies were obtained by Delphi method. Then, to compare these components, a questionnaire was distributed among faculty members and doctoral students of information science and epistemology in Tehran state universities, and AHP method was used to analyze the data. Spss 25 and Expert Choice 11 software were used for data analysis.Findings: In the Delphi phase, 10 main financial indicators, system quality, system infrastructure, knowledge technology service quality, knowledge technology architecture, user interface, user satisfaction about the system, the value of work results, perceived benefits and benefits of the system , being up-to-date was detected. the financial component is in the first degree, system quality in the second degree, system infrastructure in the third degree, user interface in the fourth degree, knowledge technology architecture in the fifth degree, knowledge technology service quality in the sixth degree, user satisfaction about the system. In the seventh grade, the value of the results obtained from the eighth grade card, and the perceived advantages and benefits of the system and being up-to-date were ranked in the ninth grade.Value: The results of this research can be used to evaluate the performance of knowledge technologies.Conclusion: through evaluation, it is possible to help advance and improve the performance of the organization.
Evaluation of Information and Knowledge Retrieval Systems
Mohammad Ebrahim Samie; Farnoosh Barati
Abstract
Purpose: The purpose of this research is to study the effect of knowledge management on the performance of technology commercialization with mediating role of organizational innovation in Sepahan Battery Company.Methodology: The current research is a survey research in which a standard questionnaire ...
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Purpose: The purpose of this research is to study the effect of knowledge management on the performance of technology commercialization with mediating role of organizational innovation in Sepahan Battery Company.Methodology: The current research is a survey research in which a standard questionnaire was used to collect data. The statistical population of this article is the employees of the commercialization unit of this Company with about 100 people. By distributing the questionnaire among 80 of them, 70 questionnaires were returned for statistical analysis. The questionnaire contains 32 questions as many as the explanatory indicators of the research structures. To check the validity (convergent and divergent validity), the structural equation technique, partial least square method, and three criteria of factor loading coefficients, Cronbach's alpha and composite reliability were used to check the reliability of the questionnaire.Findings: Examining the results of the research using the structural equation modeling technique using the partial least squares method showed that knowledge management has a significant effect on organizational innovation with a value of 0.508. Knowledge management has a significant effect on technology commercialization performance with a value of 0.345. The mediation of organizational innovation in the knowledge management relationship has a significant effect on technology commercialization performance with a value of 0.373.Conclusion: The survival and the creation of a sustainable competitive advantage for this company depends on the continuous improvement of organizational knowledge management, providing a platform for creating and applying organizational innovations, and as a result, improving the performance of technology commercialization.
Information and Knowledge Management
ٖGolnessa Galyani-Moghaddam; Reyhaneh Izadian; Reza Maleki
Abstract
Purpose: This paper examines the culture, information and communication technology, and knowledge sharing methods among employees (librarians and managers) of public libraries in Ahvaz city. Methodology: This is an applied research and has been done by survey. The statistical population was all employees ...
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Purpose: This paper examines the culture, information and communication technology, and knowledge sharing methods among employees (librarians and managers) of public libraries in Ahvaz city. Methodology: This is an applied research and has been done by survey. The statistical population was all employees (managers and librarians) of public libraries in Ahvaz city and the implementation time was 2022. A researcher-made questionnaire was used to collect data, and the content validity of the questionnaire was obtained by experts' opinion and its reliability using Cronbach's alpha (0.90) and dividing it into two halves (0.85).Research findings: In terms of the components of sharing culture, the competition between employees for sharing knowledge with the highest average (3.16) has the best status, and the managers' motivation to share knowledge with other libraries is the lowest with an average of 2.70. Also, the state of knowledge sharing in terms of different methods of knowledge sharing shows that the most favorable state is related to courses and workshops with an average of 3.55, followed by the enterprise resource planning (ERP) with 3.51, as well as the quality of personal communication and informal among librarians with an average of 3.26.Results: In a general conclusion, the state of knowledge sharing in terms of the culture of sharing, the existing conditions of information and communication technology, and the methods of knowledge sharing is not in a good condition, and the public libraries of Ahvaz, in all sectors, need to be upgraded and improved.
Knowledge Management
Hassan Khodravan; Ali Biranvand; Armin Rajabzadeh; Mehrnoosh Darabi
Abstract
IntroductionPersonal knowledge management (PKM) discusses self-efficacy and making people more valuable to the organization, thus creating more value for each employee. Public libraries are one of the service organizations in the society. The application of knowledge management strategies in a knowledge-based ...
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IntroductionPersonal knowledge management (PKM) discusses self-efficacy and making people more valuable to the organization, thus creating more value for each employee. Public libraries are one of the service organizations in the society. The application of knowledge management strategies in a knowledge-based institution such as a public library, which is engaged in the supply of knowledge, has a double importance. The use of knowledge management (KM) helps knowledge-based organizations such as libraries to turn the knowledge in organizations into a permanent resource. Investigating the PKM of public library employees can lead to more productivity of employees. Accordingly, the present study investigates the relationship between the PKM of public library librarians and the productivity of human resources in these libraries.Literature ReviewA review of the conducted research shows that one of the influencing factors on employee productivity is PKM. An operational definition of participation in PKM is that PKM is an individual's perception of knowledge that involves the degree of participation in the organization's knowledge management (OKM) activities (Tseng and Fan, 2011). PKM ensures that people acquire, create, and share knowledge, and by influencing the KM architecture, it improves decision-making, efficiency, and productivity. (Butt; Nawa; Hussain; Sousa; Wang; Sumbal, Muhammad Saleem & Shujahat, 2019; Shujahat; Razzaq; Wang; & Durst, 2019). There is a positive relationship between KM and employee productivity. In other words, productivity is a direct result of KM (Shoujahat et al., 2019). Hence, PKM participation, as an aspect or a micro-component of KM, should affect productivity (But et al., 2019). MethodologyThe type of research is descriptive-analytical based on the basic purpose and method of data collection. The statistical population of this study includes all employees of public libraries in Khuzestan province in 2020 (378 people) who were selected as a statistical sample of the research by simple random sampling method and with the help of Cochran's table. To collect data, Mahmoudi and Bagheri’s questionnaire (2013) in the field of personal knowledge management and Hershey and Goldsmith’s questionnaire (1980) in the field of human resource productivity have been used. In this study, a one-sample t-test to determine the significance of differences between variables, a Pearson correlation test to examine the presence or absence of a relationship between two variables, and a two-sample independent t-test and variance test in SPSS software 24 have been used.ResultsConsidering the effect of KM on organizational performance, librarians manage their learning and increase information literacy and continuous learning in order to maintain their position and the organization. The results of this research showed that the librarians of the public libraries of Khuzestan province in all aspects of PKM (self-learning evaluation, self-learning management, information literacy, Exploration skills, Network of knowledge assistants, knowledge awareness, perception skills, creative skills, collaborative skills, interest variation and personal knowledge management) are at an optimal level. The feeling of wanting to grow and progress in the workplace leads employees to self-learning, self-evaluation and adaptation to the work environment. In this regard, the results obtained regarding the variable of productivity of human resources of librarians show that the dimensions of ability, feedback, credibility, and adaptability, related to the variable of productivity of human resources are at a favorable level. Other dimensions such as understanding and recognition, organizational support, and motivation are not at a favorable level. Investigating the relationship between human resource productivity and PKM of public library librarians in Khuzestan province, the results show that the dimensions of ability, understanding and recognition, and adaptability have a positive and significant relationship with PKM. However, other dimensions such as organizational support, motivation, feedback, and credit are not related to PKM. Also, there is a positive and significant relationship between the dimensions of PKM and human resource productivity, only in the dimensions of skill and exploration, knowledge awareness, and collaborative skill. In other dimensions, there is no relationship between these two variables.DiscussionBased on the results of this research, PKM plays a significant role in the productivity of human resources in public libraries. Considering the effect of KM on the productivity of the organizational force, librarians should try to manage their learning and increase information literacy and continuous learning in order to maintain their position and the organization. The present research was conducted for the first time among the employees of public libraries in Khuzestan province.
Knowledge Management
Mostafa Pahlevanzadeh; Nadjla Hariri; Dariush Matlabi; Fahimeh Babalhavaeji
Abstract
IntroductionNew software development models are emerging that help in software development by default. Secure software should be defined based on the fundamental framework of the organization and the fundamental framework of the organization's software, which means that the targeted level of security ...
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IntroductionNew software development models are emerging that help in software development by default. Secure software should be defined based on the fundamental framework of the organization and the fundamental framework of the organization's software, which means that the targeted level of security of various software of an organization depends on the business context and the degree of importance of information in that context. Proper support of the software industry requires a precise and appropriate understanding of the state of this industry as an ecosystem and knowledge of the software product. In addition to having technical complexities, the software industry follows certain economic structures and principles, which are very important in the analysis of the existing support regimes. Without having a secure software production line, the possibility of releasing secure software from this production cycle is impossible. Also, the competitive business environment of organizations depends on the software they have in this field; therefore, considering the level of vulnerabilities, it is reported that in the field of software, the existence of a secure software life cycle, which results in the production and development of secure software, is very necessary (Palumbo et al., 2020). Software companies need to develop knowledge in diverse domains. One of the industries that are very important in the transition from the oil economy due to its great potential in the country, and on the other hand, it realizes a part of the knowledge-based economy, is the software industry, which is struggling with many changes and problems. Due to the intensity of changes in technology and its highly competitive environment, software companies are facing many challenges and uncertainties in providing their products or services in the form of value for customers and also in making money from it. Therefore, it is necessary to provide a suitable solution for software companies to reach their position and the future that can be waiting for them. The present research tries to consider.What are the factors and performance indicators of the knowledge management system in the software development industry?Literature ReviewIn the research, Wang, Ding, and Ming Li (2017) presented a hybrid method for evaluating knowledge management performance based on triangular fuzzy numbers and group support systems. The results showed that the evaluation method has a strong practical and operational capability, and in addition, the evaluation is activated using a group support system. The systematic KMPE method based on an index system can improve the efficiency of organizations in the performance evaluation process. The review goes under these subheadings.Pojadi and Sardjono (2018) investigated "Evaluation of Knowledge Management System for Disaster Management Using Factor Analysis". The results showed that evaluation models can be built through the performance of agents, organizational culture, and information through the knowledge management system, management support and participation, access and updating, and information monitoring. Fu, Jiang, and Chen (2020) modeled an organizational knowledge management system based on artificial intelligence in a research. The key technologies that need to be solved to achieve knowledge integration were pointed out, including the integration of heterogeneous knowledge distributed between companies, the integration of correlation and the integration of knowledge and production processes. Fuzzy theory was used to create a knowledge extraction mechanism and reference model library from the project model to the dedicated reference model. Finally, a layered diffusion model was developed that matches the characteristics of online knowledge transfer. Greco et al. (2021) in their research examined "a method for evaluating knowledge management systems". The results show that WikiIEN is the solution most indicated for the larger public due to its more user-friendly interface and workflow, and sufficient feature set that does not depend on external software.MethodologyThis research is applied in terms of purpose, which was done with a documentary method, meta composite. The meta-composite approach is a type of qualitative study that examines the information and findings extracted from other qualitative studies with a similar and related topic. As a result, the desired sample for the meta-combination of selected qualitative studies is based on the relationship made with research questions (Lindgreen, Palmer, and Vanhamme, 2004). In this research, the combination method has been used in order to compare, interpret, transform, and combine different frameworks and models presented in the field of knowledge management system performance evaluation in the software development industry.ResultsThe purpose of this research is to provide a suitable conceptual framework for identifying the performance evaluation components of knowledge management system in the software development industry with a meta-composite approach. Due to the lack of comprehensive research in the field of identifying factors affecting the performance of the knowledge management system, the performance evaluation indicators of the knowledge management system were first extracted by extensive literature study and based on the frequency of evaluation indicators. The goal is to cover various dimensions of knowledge management system evaluation with a comprehensive study. Due to budget constraints and the economic era with uncertainty, knowledge management implementers need to be able to demonstrate the commercial value of knowledge distribution and reuse in the organization. There are two basic points that all organizations should consider when designing success measures. Therefore, based on the presented conceptual model, managers can evaluate the performance of knowledge management in the software development industry by using organizational factors, individual factors, technology infrastructure factors, knowledge management processes, and economic benefits/costs. DiscussionBased on the presented conceptual model, managers can evaluate the performance of knowledge management in the software development industry by using organizational factors, individual factors, technology infrastructure factors, knowledge management processes, and economic benefits/costs. ConclusionExamining the results showed that components such as organizational factors (culture, senior management support, organization strategy, organizational structure), individual factors (training, employee participation, knowledge and awareness of knowledge management systems, resistance to change); technology infrastructure factors (user-friendliness, data and information security, communication and cooperation methods, degree of integration of organizational systems, knowledge quality); knowledge management process (knowledge acquisition, knowledge transfer, knowledge creation); economic benefits/costs (capital cost, operating cost) affect the evaluation of knowledge management performance in the software development industry.
Fatemeh Hamidi; Fahimeh Babalhavaeji; Nadjla Hariri; Hossein Abbasian
Abstract
Introductionin the modern economy, knowledge is considered as a power and it provides competitive advantage to organizations. This competitive advantage is realized through the full utilization of information and data coupled with the harnessing of people’s skills and ideas as well as their commitments ...
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Introductionin the modern economy, knowledge is considered as a power and it provides competitive advantage to organizations. This competitive advantage is realized through the full utilization of information and data coupled with the harnessing of people’s skills and ideas as well as their commitments and motivations (Victor & Kathaluwage, 2019; Sekerin et al, 2018). Within the framework of the knowledge economy and the new challenges raised by knowledge in organizations, it is easy to understand the emergence of knowledge management as a new managerial field of activity dealing with knowledge resources, knowledge workers, and knowledge processes. (Bratianu et al, 2021). The ability of an organization to use and leverage the knowledge is heavily dependent on its Human Resources, which are effectively who create, share and use knowledge. The use of knowledge is only possible when individuals can share their knowledge and can generate new, from the knowledge of others. Human Resource Management (HRM) plays a key role in helping achieve the desired organizational results through its possible bearing on employee behaviour and skills. (Antunes & Pinheiro, 2020). without proper training, it is not possible to successfully produce knowledge and share activities and processes (Wai et al, 2012). The main goal of most training programs is to provide knowledge to employees to transfer to the workplace. Knowledge transfer is the main indicator of an effective training program and includes implementation methods, sharing knowledge or relevant practice and improving business performance (Shafloot, 2012). With the evolution of the role of organizational training towards focusing on learning and acquiring, producing and sharing knowledge and the necessity of doing knowledge work by employees and providing ideas from employees to improve services and production (Shokrzadeh et al., 2013). Investing in education should match the knowledge needs of organizations. The vision of knowledge-based training should be clearly understood by all employees and guided by the organization. This requires the organization to have a knowledge-based vision (Psarras, 2007). To improve employee performance, knowledge management strategies should be increased and organizations should adopt different policies to increase their learning ability (HO, 2018). Therefore, if knowledge management and training work closer together, in many organizations, much more success can be achieved (Carlile, 2002). Since the National Bank of Iran, as one of the largest and strongest financial institutions with a long history, tries to achieve its goals more effectively by constantly upgrading and improving its performance, every year the training courses At the same time, it organizes many services for its employees and looks at its human capital as a source to gain a competitive advantage. Therefore, one of the issues faced by managers in these trainings is the effectiveness of training courses. According to the explanations that were presented and emphasizing the importance of knowledge management in employee training to create learning, which is the goal of effective training, therefore this study was conducted with the aim of identifying indicators of human resources training in the National Bank of Iran with knowledge management approach, so from the perspective of the objective, it is a practical study.Literature ReviewBackgrounds show that in most of these researches, they have investigated the relationship between training and knowledge management and the role and impact of these two categories on each other, or only to identify the characteristics and components of employee training, and so far no research has been done which specifically identifies the indicators of human resources training with the knowledge management approach, especially in National Bank of Iran. Due to the importance of determining the indicators in the design of the desired educational model of employees with the approach of knowledge management, this research has been carried out. It is clear that the selection of suitable criteria or indicators can affect the effectiveness of this model. Therefore, the subject of the research is new from this point of view and it is also used in other financial institutions.MethodologyThe research method was a mixed exploratory type with a qualitative approach and meta-composite and Delphi methods. In the first stage, the meta-combination method according to the seven-step method of Sandelowski and Barroso (2006) was used, and a total of 156 sources related to the research topic were found, and finally 71 studies were analyzed. After identifying the categories by metacombination method, the fuzzy Delphi method was used to identify the final indicators. The Delphi analysis in this research is based on the opinion of 20 experts, including theoretical experts (university professors) and experimental experts (managers of the National Bank of Iran) who had experience in the field of study and were selected using non-probability methods and purposefully. The questionnaire that contained the components obtained from the meta-composition stage was given to Delphi experts in two stages, all the indicators obtained in the two stages were agreed and approved by the experts.Result In this research, by examining and categorizing and localization the descriptive codes obtained from the texts, 42 sub-categories were identified and according to their semantic similarity and affinity, they were divided into 9 main categories including: human resource scientific capability, human resource behavioral competence, Policy and legislation, social factors, educational leadership, knowledge management approach, evaluation and control of educational quality, learning culture and training of human resources and three individual, environmental and organizational dimensions were classified.Conclusion & DiscussionThe results of this study emphasize the role of the knowledge management approach in improving the performance of education and its effectiveness, and are in agreement with the findings of the researches of Amirhosseini and Bashiri (2019), Alosaimi (2016), Sembera (2017), Baslom & Tong (2019) and Kassaneh. et al. (2021) is consistent.Considering the increasing importance of knowledge as the most important asset of the organization, maintaining knowledge workers and developing their learning capacity as much as possible has become one of the most important tasks of human resources management. Coaching skills, creativity and innovation, documentation of processes and procedures, interpersonal communication, leadership skills, performance management, problem solving skills, empowerment skills, team building and working group skills. These are among the things that should be considered in the training of these employees (Monavarian, 2019) and these indicators are mentioned in this research. According to the opinions of Renukappa et al. (2021), ideally, the main goal of organizational training is to increase tacit knowledge, which is the experiential knowledge of employees. The tacitness of knowledge is a natural obstacle for the successful sharing of knowledge between people. Organizations should be able to acquire the tacit knowledge of their employees and deal with this effectively. The management should fully participate and involve the employees in the activities of the organization. In this regard, in the researches of Ramzanzadeh et al. (2019) and Ishak & Mansor (2020), the importance of knowledge management in lifelong learning has been emphasized and it has been pointed out that knowledge management supports the creation and development of individual potentials. And it gives them the ability to be creative and innovative.Paying attention to the identified indicators and the findings show that the integrated vision of knowledge management makes education really effective. In order to train human resources in the National Bank with a knowledge management approach, it is necessary that the beliefs, attitudes and behaviors in the bank are oriented towards the production, sharing and application of knowledge. in the training of employees with the knowledge management approach, learning becomes the main part of every job, and at the same time, employees learn from each other and teach others, and the knowledge needs of employees and the organization can be successfully provided. Individual and organizational learning creates new abilities and capabilities in employees, and these abilities become products, goods and services, and the bank's profitability is guaranteed.
Abbas Ghaedamini Harouni; Reza Ebrahimzadeh Dastjerdi; Mehrdad Sadeghi; Majed Maharani Barzani
Abstract
IntroductionOne of the main challenges facing today's management is the development of organizational culture and leadership styles in which knowledge management is valued. Therefore, it is important to know the factors affecting knowledge management. Undoubtedly, knowledge management will have a great ...
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IntroductionOne of the main challenges facing today's management is the development of organizational culture and leadership styles in which knowledge management is valued. Therefore, it is important to know the factors affecting knowledge management. Undoubtedly, knowledge management will have a great impact on the organization and employees. Knowledge management tries to introduce or strengthen knowledge as a high value in organizational culture, and knowledge management tries to introduce and strengthen knowledge in management styles, and the knowledge of managers and employees creates efficiency, effectiveness and productivity in On the other hand, the cultural dimensions of Hofstede's model have been used in various researches in the field of management and culture, and considering the role that cultural differences at the national and organizational level have on the capacity to absorb knowledge, the importance of Cultural factors affect the processes of knowledge absorption and transfer, and despite the research done, two theoretical deficiencies can be seen in this section, firstly, the role of organizational culture and leadership styles on knowledge management in Iran has not been thoroughly investigated, and secondly, in Most of the conducted researches, the organizational culture factor of Hofstede's model has not been investigated in detail, and thirdly, the subject of this research has not been done in cultural organizations, therefore, the main goal of this research is to investigate the effect of leadership style (Hersey and Blanchard's model) and organizational culture. Hofstede's model) is based on knowledge management. As the statistics show, 50% of the problems of implementing knowledge management are related to culture and human resources (Jalali et al., 2014) and in order to change and share knowledge among their members, organizations must have a capable leader to change the culture. (Heidari et al., 2013). Many researchers have examined knowledge management in organizations from different perspectives. For example, the influence of organizational culture (Park et al., 2010. Kumar, 2011. Voivora, 2013) and leadership style (Birouznoff, 2013, Bryant, 2003. Crawford, 2005) (knowledge management) has been investigated, but little research on organizational culture (Hofstede's model) and leadership style (Hersey and Blanchard model) has been conducted on knowledge management and in addition, most of the researches have been conducted in western countries and none of them have been conducted among the faculty members of universities, which doubles the necessity of conducting this research. Therefore, this research is conducted with the aim of determining the relationship between organizational culture (Hofstede's model) and leadership styles (Hersey and Blanchard's model) with knowledge management among the faculty members of Isfahan Islamic Azad University (Khorasgan).Literature ReviewTorabi and Alden (2017) in a research called the effect of knowledge management on the productivity of the organization: a case study they conducted in Kausar Bank of Iran concluded that the willingness of employees to share knowledge and, accordingly, the sharing of implicit knowledge had a direct effect on productivity. Shujahat et al. (2016) in a research entitled the effect of knowledge management on innovation with the mediating role of knowledge workers' productivity reached the conclusion that knowledge management had a positive effect on innovation with the mediating role of knowledge workers' productivity. Mohammad Zaki et al. (2016) in a research entitled The relationship between the leadership style of managers and the level of organizational learning among the employees of the National Accounts Court and with a descriptive method of correlation, they concluded that there was a significant relationship between the leadership style of managers and the level of organizational learning among the employees of the National Accounts Court and also The results showed that the amount of organizational learning of employees increases the closer they get from the authoritarian-exploitative leadership style to the collaborative style. The study conducted in America concluded that the leadership style and knowledge management had an effect on the acceptance of technology. Qurbani Azar et al. They made a correlation and concluded that there was a significant relationship between organizational culture and knowledge management. And among the components of organizational culture, individual creativity was more related to knowledge management. Crawford (2010) in a research entitled the relationship between knowledge management and transformational leadership, which he conducted with a correlational descriptive method, concluded that in this research, there was a meaningful relationship between transformational leadership, functional leadership, and freedom leadership with knowledge management.MethodologyThe current research is practical in terms of its purpose, because it deals with the application of the proposed variables to help knowledge management. On the other hand, the mentioned research is descriptive in terms of the method of collecting information, because it examines the effects of organizational culture and leadership styles on deals with knowledge management and examines the relationships between the mentioned variables in the form of structural equation modeling. The statistical population in the present study includes all the employees working in the faculty members of Islamic Azad University, Isfahan branch (Khorasgan) numbering 380 people. Including the sample size from Cochran's formula, 180 people have been estimated. In this research, a stratified sampling method proportional to the volume has been used.ResultsThat the research hypothesis is confirmed at 95% confidence level. In the explanation of the hypothesis test, it should be said that according to the critical value of CR, which is more than 1.96 for the hypothesis, and the P value, which is less than the error level of 0.05, the research hypothesis is confirmed at the 95% confidence level. Therefore, organizational culture has a positive and significant effect on leadership styles, and organizational culture has a positive and significant effect on knowledge management, and leadership styles have a positive and significant effect on knowledge management.DiscussionThis research, which was conducted with the aim of investigating the relationship between organizational culture (Hofstede's model) and leadership styles (Hersey and Blanchard's model) with knowledge management among the academic staff members of Isfahan Islamic Azad University (Khorasgan), provides evidence of the role of organizational culture (model Hofstede's) and leadership styles (Hersey and Blanchard's model) were obtained by knowledge management among the academic staff members of Islamic Azad University, Isfahan branch (Khorasgan). Hersi and Blanchard) it was confirmed that there is a relationship with knowledge management among the academic staff members of Isfahan branch of Islamic Azad University (Khorasgan).ConclusionFindings from the present study are aligned with Hoshangi et al.'s research (2014) that organizational culture and leadership styles had an effect on knowledge management, and also with Mashbaki et al.'s research (2015) that leadership styles had an effect on knowledge management. It is direct and also with the research of Crawford (2010) that there was a meaningful relationship between transformational leadership, functional leadership and freedom leadership with knowledge management, and Boersox (2012) that leadership style and knowledge management had an impact on technology acceptance, and Mohammad Zaki et al. (2016) stating that there is an indirect alignment between the leadership style of managers and the level of organizational learning among the employees of the National Audit Office, and to explain this finding, it can be said that by strengthening and strengthening the organizational culture On the one hand, employees accept knowledge management more easily, and on the other hand, knowledge creation, knowledge sharing, knowledge application and knowledge storage are done more effectively in organizations. And on the other hand, they expressed leadership styles as agents of change. Because the organization must have a capable leader to change the culture in order to be able to change and to be able to accept and share knowledge in the organization among the members.
Tayebeh Abash; Fahimeh Babalhavaeji; Dariush Matlabi
Abstract
IntroductionThe increasing increase of knowledge as the most important source of competitive advantage in the current era in various scientific fields, especially in the field of business, on the one hand, and the selection of appropriate knowledge management strategies to achieve the goals of organizations, ...
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IntroductionThe increasing increase of knowledge as the most important source of competitive advantage in the current era in various scientific fields, especially in the field of business, on the one hand, and the selection of appropriate knowledge management strategies to achieve the goals of organizations, on the other hand, has doubled the importance of knowledge audit in today's competitive world. The goal of knowledge audit is to evaluate the knowledge management processes to match them with the organization's goals. So that they can organize their own obvious and existing knowledge well and extract the hidden knowledge of their employees and provide the necessary grounds to discover and identify gaps in the creation, organization, sharing and application of knowledge and the process of knowledge sharing and transfer. Accelerate in organizations. In academic environments, the understanding of the importance of knowledge as a critical source of knowledge audit for organizations is increasing. Knowledge creates a competitive advantage, and organizations that are not able to audit knowledge and use it correctly are doomed to failure in the field of competition. One of the tools that can help organizations in achieving these goals is knowledge audit. Academic libraries also use innovations, philosophies, strategies and techniques used in different sectors in search of achieving a sustainable competitive advantage and in the direction of creating strategic knowledge for strategic academic purposes. In this regard, university libraries can rely on knowledge audit strategies not only to be able to face changes, but also to have a preventive approach or to be the agent of change.Research Question(s)the problem of the present research is, what are the dimensions, components and indicators of knowledge audit in Iranian academic libraries?Literature ReviewKnowledge audit is a review, review, measurement and evaluation of the organization's intellectual assets that identifies how these assets are used. Knowledge audit specifies the organization's knowledge needs, the location of the organization's knowledge, how to use it, identifying the organization's knowledge obstacles and problems and providing methods to improve the organization's knowledge, which includes the following processes:Planning: In this stage, the goals, missions, missions, strategies, limitations and scope of the knowledge audit are determined.Data collection: In this stage, data is collected based on the information of the previous stage through interviews, questionnaires, etc.Data processing: In this step, valid and invalid data are identified and the accuracy and validity of the data is determined.Data analysis: In this stage, after quantitative and qualitative data analysis, the value of knowledge capital, effectiveness and efficiency of knowledge management are evaluated.Reporting: In this step, a report is presented on how the organization's knowledge flows, knowledge resources, problems and related limitations.Summary: In this stage, the knowledge map of the organization is presented and solutions are suggested to improve the knowledge management of the organization (Jehani Freemani, 2015). MethodologyThis research is of an applied type, which was carried out with the descriptive survey research method. The statistical population of this research includes the main managers and managers of central library departments of universities affiliated to the Ministry of Science, Research and Technology. The sampling method of the libraries was chosen according to their dispersion in the whole country, first by random cluster sampling and then by targeted sampling of the central library of the largest university in the capital of the province. 300 questionnaires were distributed among them, of which 279 questionnaires were answered.ResultsBased on the findings of the organizational vision and goals research, data and knowledge analysis, explicit and implicit knowledge measurement, knowledge flow mapping, identifying strategic elements of the organization, analyzing the gap between existing and desirable knowledge, preparing the organization, identifying the knowledge audit process, forming Knowledge audit working group, knowledge flow analysis, identification of organization's valuable assets, information evaluation, current knowledge health measurement and knowledge application analysis are effective factors in knowledge audit. Based on the correlation matrix between research variables, there is a significant relationship between knowledge audit components at the level of 0.01.The results of the structural equation model showed that the path coefficients are also positive and significant at the 0.01 level, which indicates their positive effect on knowledge audit in Iranian academic libraries.The tested model had an absolute fit index of GOF of 0.50, and the value obtained for this fit index indicates the appropriate fit of the tested model. Therefore, it can be said that the components of knowledge audit working group formation, knowledge flow analysis and current knowledge health measurement have a greater role in the knowledge audit of libraries.DiscussionThe results showed that the status of knowledge audit components in the central library of Shahid Bahonar University of Kerman and the central library of Gilan University is higher than other libraries. In explaining the results of the research, it can be said that knowledge audit plays a very important role in supporting the knowledge needed by university libraries; Because it can examine how knowledge is transferred in libraries and its use inside and outside libraries, and after that, by identifying the weaknesses and strengths of libraries, it examines the gaps in them and by preventing Rework helps to manage and audit their knowledge effectively.ConclusionThe purpose of the present research is to analyze the audit of knowledge in Iranian university libraries. Based on the results of the research, it was found that managers can benefit from knowledge audit in improving the quality of university library services. By applying knowledge audit, managers review, examine, measure and evaluate the intellectual assets of the organization and evaluate the knowledge reserves and flow of the entire organization.
Mohammad Hassan Azimi; Shahnaz Khademizadeh; Masoumeh Heydarzadeh
Abstract
The purpose of this study was to Survey of the success key factors application in the implementation of knowledge management in Water and Power Organization of Khuzestan.This research is applied in terms of purpose and a quantitative by using a descriptive survey method. The data collection tool is a ...
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The purpose of this study was to Survey of the success key factors application in the implementation of knowledge management in Water and Power Organization of Khuzestan.This research is applied in terms of purpose and a quantitative by using a descriptive survey method. The data collection tool is a questionnaire whose reliability was calculated by Cronbach's alpha test of 0.87. In the present study, one-sample test, Kolmogorov-Smirnov test has been used. The data of this study were analyzed using SPSS software version 26. The results indicate that the mean of organizational structure (2.89) in knowledge management implemented in the Khuzestan Water and Power Organization is lower than average. Regarding the status of organizational culture (3.20) in knowledge management implemented in Khuzestan Water and power Organization, the results showed that the mean acquisition is higher than average. The results show that the mean status of information technology (3.23) in knowledge management implemented in Khuzestan Water and power Organization is higher than average While the results indicate that the mean status of human resources (2.75) in knowledge management implemented in the Khuzestan Water and power Organization is lower than average. Finally, the results indicate that the leadership status (3.75) in the knowledge management implemented in the Khuzestan Water and power Organization is higher than average. Among the success key factors for the implemented knowledge management; The organizational structure and human resources are not at the desired level and it is necessary to provide the ground for improving the status of these factors by planning in this regard.
Zhoobin Kaboli; Mohammad Shah Hosseini
Abstract
The purpose of this research is to investigate the impact of human resource management on organizational innovation based on knowledge management. This research is descriptive and correlational. The statistical population includes employees and managers of the headquarters centers for the provision and ...
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The purpose of this research is to investigate the impact of human resource management on organizational innovation based on knowledge management. This research is descriptive and correlational. The statistical population includes employees and managers of the headquarters centers for the provision and development of welfare services in Tehran. According to Cochran's formula, the sample size was 109 people. The researcher used a simple random sampling method to distribute the questionnaires. In order to obtain and collect information, Nonaka and Takeuchi's (1995) knowledge management questionnaires, Bosley and Weil's (2002) human resource management, and Mirmiran model’s organizational innovation (2013) questionnaires were used. The reliability of the questionnaires was obtained using Cronbach's alpha method, 0.95, 0.91, and 0.97, respectively. Also, in order to test the hypotheses, the structural equation modeling method was used, and for descriptive data analysis and factor analysis, 22 spss and 3smart pls software were used. The results indicate that human resource management combined with knowledge management has been effective in the organizational innovation of Tehran welfare development and supply centers. Also, human resource management has had a significant impact on organizational innovation and knowledge management. This research, by increasing and applying knowledge by human resources management in Tehran welfare, has promoted organizational innovation and as a result, improved the effectiveness of services to the society, and the integration of knowledge in performance has been recommended by the management of human resources in Tehran welfare.
Azam Mousa Chamani; Saeid Ghaffari; Soraya Ziaei; Afshin Mousavi
Abstract
The purpose of this study is to determine the status of knowledge management in the titles of specialized doctoral courses in the humanities of higher education. The present study is a type of mixed exploratory research project. Hence, a combination of qualitative and quantitative methods has been used. ...
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The purpose of this study is to determine the status of knowledge management in the titles of specialized doctoral courses in the humanities of higher education. The present study is a type of mixed exploratory research project. Hence, a combination of qualitative and quantitative methods has been used. First, the components of knowledge management were extracted by content analysis method with an inductive approach and based on that, a questionnaire in the form of 9 main components and 44 questions was prepared and provided to the experts. In addition, the checklist was prepared in the form of 442 sub-items. In the content analysis of 2250 specialized courses in 11 humanities disciplines in the doctoral program, 3260 identifiers were extracted. This study showed that knowledge sharing 25.46%, knowledge application 17.48%, knowledge change 12.73%, knowledge creation 11.75%, knowledge identification 9.97%, knowledge organization 7.73%, knowledge development 6.23% knowledge presentation, 4.97%, and knowledge protection obtained 3.68% of the data. In order to prepare graduates as capable future leaders, higher education needs to play a pivotal and effective role in teaching knowledge management to students. Utilizing knowledge management-based curricula facilitates the skills needed to apply and rely on knowledge. Applying standard methods in education and research prepares future managers to present and share knowledge in organizations. Knowledge management promotes a comprehensive approach to identifying, capturing, retrieving, sharing, and evaluating the knowledge capital of organizations.
Omar Mahmoudi
Abstract
The aim of this study was to investigate the functional role of knowledge management in the relationship between the quality of teamwork and organizational agility. The research is descriptive-survey and cross-sectional (2020). The statistical population is 120 employees of the Marivan Education Department. ...
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The aim of this study was to investigate the functional role of knowledge management in the relationship between the quality of teamwork and organizational agility. The research is descriptive-survey and cross-sectional (2020). The statistical population is 120 employees of the Marivan Education Department. The library and field method (questionnaire) was used to collect data. By the three standard questionnaires of Hogel and Gmuinden teamwork (2001) and the standard questionnaire of organizational agility of Zhang (2001) and the researcher-made questionnaire of knowledge management based on the Probst model, their validity was confirmed by experts, and their reliability was confirmed by Cronbach's test. Structural equation modeling using LISREL software was used to analyze the data. The results showed that the given model with RMSEA values = 0.058 and χ ^ 2 / Df = 2.43 fits reasonably and appropriately. On the other hand, the factor load of the variables in the standard mode was more than three tenths, which indicates a positive correlation between the variables. In addition, the amount of factor load was in the case of significant coefficients of the variable quality of teamwork with organizational agility (3.60); the relationship between team quality and knowledge management (4.65), and the relationship between knowledge management and organizational agility (5.49). The significant point of the study was that the relationship between team quality and organizational agility with the functional role of knowledge management has increased from 3.60 to 5.49, ie knowledge management has well mediated the role of teamwork quality and organizational agility.
Maryam Adinehlu; Behzad Soheili; Gholamreza Faraji
Abstract
Components affecting organizations should always be evaluated and measured so that organizations can advance their development model. The purpose of this study was to investigate the relationship between organizational culture and knowledge management with efficient performance management of the General ...
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Components affecting organizations should always be evaluated and measured so that organizations can advance their development model. The purpose of this study was to investigate the relationship between organizational culture and knowledge management with efficient performance management of the General Administration of Sports and Youth of Alborz Province. The method of this applied research was descriptive-correlation. According to Morgan's sample size table, 127 employees of the General Administration of sports and youth of Alborz province completed standard questionnaires of Denison Organizational Culture (2000), Lawson Knowledge Management (2004), Moghimi and Ramazan Applied Management (2011) randomly. Data analysis was performed by Pearson correlation coefficient method and regression analysis. By calculating the Pearson correlation coefficient, a positive and meaningful relationship between organizational culture and knowledge management with efficient performance management was shown. Also, regression analysis showed that organizational culture and knowledge management predict 0.28% and 0.47% of effective performance management of staff, respectively. Based on the findings of the research, it can be said that the correct application of the components of knowledge management and organizational culture in efficient performance management is very smart and it paves the way for advancing goals and provides management with the tools for growth, success and promotion of the organization.
Ali Sharafi
Abstract
The purpose of this research is to evaluate the applicability of knowledge management software (MTAShare). This research is applied and carried out using an evaluation method and a case study. The statistical population of this study consists of 28 users of knowledge management software (MTAShare) in ...
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The purpose of this research is to evaluate the applicability of knowledge management software (MTAShare). This research is applied and carried out using an evaluation method and a case study. The statistical population of this study consists of 28 users of knowledge management software (MTAShare) in the Shahr Bank and Future Development Consultants Company. The data collection tool is a questionnaire. ISO / IEC 9126 model has been used to evaluate the applicability of the software and SPSS software was used for data analysis.Findings showed that the most satisfaction of the users in Future Development Consultants Company are respectively from categories of Reliability, transferability, efficiency, reliability, functionality and usability, and the highest satisfaction of Bank Shahr users, respectively are reliability, transferability, usability, efficiency, reliability and functionality. Also, the results of t-test showed that the average difference between applicability categories of the software are meaningful and the level of applicability of knowledge management software (MTAShare) from the perspective of users is desirable and this software is appropriate for internalizing, externalizing, socializing and combining knowledge in organizations. Also it is appropriate to create, organize, share and use knowledge in the organizations. The results show that the use of knowledge management software’s to implement of knowledge management processes in organizations is necessary and useful.
Fariba Adliy; Masumeh Lashgari; Masumeh Shiirii
Abstract
The purpose of this study was to investigate the research process on the concept of knowledge management using the method of analysis and mapping of scientometrics to show the dispersion of countries, universities, journals, research articles and researchers and their colleagues in different parts of ...
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The purpose of this study was to investigate the research process on the concept of knowledge management using the method of analysis and mapping of scientometrics to show the dispersion of countries, universities, journals, research articles and researchers and their colleagues in different parts of the world. Descriptions of social networks were analyzed on the WOS database from 2000 to 2019, and the structure and patterns of information exchanged in the field of knowledge management research, as well as the interpretation of the relationship between keywords used in research, were used. Keywords used in the research was extracted and analyzed by the VOSviewer software. The statistical population consisted of 25,029 articles, most of which included high-quality, high-impact articles. The results showed that the number of leadership articles from 2000 to 2018 has been increasing. Most of the articles were presented in the form of review articles and complete research articles. The most popular publications are those of the United States and the United Kingdom, respectively, and the universities of Coventry, the University of Turin, the University of Liverpool, and the Islamic Azad University.
Fatemeh Dekamini; Mohammad Ehsanifar
Abstract
Assessing the maturity of knowledge management allows companies that are implementing knowledge management projects to comprehensively evaluate their knowledge management activities and systematically and systematically identify their position in knowledge management and accurately identify barriers ...
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Assessing the maturity of knowledge management allows companies that are implementing knowledge management projects to comprehensively evaluate their knowledge management activities and systematically and systematically identify their position in knowledge management and accurately identify barriers to progress and make changes and adjustments; it allows them to implement the necessary changes and determine the resources needed to reach the next steps. The aim of this study was to evaluate the effect of knowledge management maturity on service quality in Parsian Bank. Considering the presentation of a model to evaluate the effect of knowledge management maturity on service quality in Parsian Bank using the structure of structural equations in AMOS software, in the present study, a combined research methodology will be used. The statistical population is a sample of 221 managers and experts of Parsian Bank who are familiar with the subject of research. In order to analyze the obtained information, the tools of localization of research components, descriptive statistics and inferential statistics have been used. The structural equation model fits between knowledge management maturity and quality of banking services. The results show that the degree of knowledge management maturity has a positive and significant effect on service quality. Among the variables that determine knowledge management maturity, access to knowledge and experience, organizational processes, employee skills, motivation, recording employee experiences, knowledge retrieval and knowledge exchange have a positive and direct effect on knowledge management maturity and organizational management, organizational systems and Information technology and team knowledge activities have had the opposite effect on the maturity of knowledge management in the system.
Mahnaz Khodadad; Fahimeh Babalhavaeji; Esmat Momeni
Abstract
The present study was conducted with the aim of providing a model for implementing knowledge management in the artistic field of the Islamic Propaganda Organization.The present study is a practical questionnaire in terms of applied purpose and a method mixed with two quantitative and qualitative. The ...
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The present study was conducted with the aim of providing a model for implementing knowledge management in the artistic field of the Islamic Propaganda Organization.The present study is a practical questionnaire in terms of applied purpose and a method mixed with two quantitative and qualitative. The data collection tool in the quantitative and qualitative sections was a researcher-made questionnaire using the indicators of Probest building base model. The research community in the qualitative part includes 21 managers, and knowledge specialists and experts in the field of art and in the quantitative part includes employed experts including 350 people based on Morgan's argument, 134 people who have been purposefully selected. In the present study, according to the results of three Delphi rounds, seventy categories in 8 indicators of identification, acquisition, development, distribution, conservation, use, measurement and goals of knowledge were identified with the opinion of experts and specialists. Statistical summary in terms of the importance of 8 knowledge management indices showed that the knowledge objectives index with a total average of 4.62, knowledge development index with a total average of 4.26, knowledge distribution index with a total average of 4.18 and knowledge protection index with a total average of 4.17 have the highest averages. and Knowledge Acquisition are strongly coordinated. Quantitative findings showed that the index of knowledge identification, knowledge acquisition, knowledge development, knowledge distribution, knowledge conservation, knowledge measurement, in general the knowledge management of the Islamic Publicity Organization have been below average with an average of 55.2.
Mehrdad Naserpur; Mohsen Arefnezhad; Hadi Taghavi; Mitra Zarea Nemati
Abstract
The present study aims to examine the effect of knowledge management on service quality of police office with mediation of organizational unlearning. Therefore, this study is practical in purpose and it is a survey research in collecting data. Participants are 245 staff of police force working in 7 police ...
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The present study aims to examine the effect of knowledge management on service quality of police office with mediation of organizational unlearning. Therefore, this study is practical in purpose and it is a survey research in collecting data. Participants are 245 staff of police force working in 7 police stations of Khorramabad. Cochran's test was used to determine the volume of sample as a 150-person sample regarding the population volume at the level %5 was assigned. the standard questionnaire were applied. This questionnaire regarding the population volume was distributed among participants. Questionnaire validity was confirmed by content validity while its reliability which was done by Cronbach alpha was 0.786 that it shows an acceptable reliability. Moreover, structural modelling was used to test hypotheses. Results indicated that at the level %95 there is significantly positive effect of knowledge management on service quality and unlearning, as well as unlearning on service quality.
Mahmood Safari; Mohammadreza Pashaei; Golnaz Bakhshi
Abstract
The purpose of this research was to identify the effective factors in the establishment and implementation of knowledge management in Tehran education. The research methodology was applied in terms of purpose and qualitative and quantitative (mixed) in terms of information gathering. The statistical ...
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The purpose of this research was to identify the effective factors in the establishment and implementation of knowledge management in Tehran education. The research methodology was applied in terms of purpose and qualitative and quantitative (mixed) in terms of information gathering. The statistical population of the study consisted of two parts including the experts and all teachers working in Tehran education during the academic year 2017-2018 (45525 teachers). The sample of the research was 25 experts who were purposefully selected and 380 teachers (134 women and 246 men) who were selected based on the Cochran’s formula by simple random multi-stage cluster sampling. In order to collect data, a semi-structured interview and a researcher-made questionnaire were used based on the 5-point Likert scale. In addition, the validity of the questionnaire was confirmed by the experts; all components were calculated to range from 0.69 to 0.78 by using of factor analysis, which showed the validity of the tool. The reliability coefficient of the questionnaire was calculated 0.89 based on Cronbach's alpha. In order to analyze the data, NVivo software was used for coding (open, axial and selective coding) and SPSS, Lisrel and Smart-PLS software for t test, exploratory and confirmatory factor analysis Test. The main results of the research showed that the effective factors in establishment and implementation of knowledge management in Tehran education were respectively: "Cultural", "Organizational", "Human", "Economic", "Political" and "Technological" factors.
Mohammadhasan Morshedi Tonekaboni
Abstract
The purpose of this study was to study the relationship between knowledge management and professional development and job performance of employees. The statistical population included 460 employees of Ilam University, and 210 people were selected as statistical samples using Kerjcie and Morgan tables. ...
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The purpose of this study was to study the relationship between knowledge management and professional development and job performance of employees. The statistical population included 460 employees of Ilam University, and 210 people were selected as statistical samples using Kerjcie and Morgan tables. The present study was a correlational study and the required data were collected by library and field survey (questionnaire). The data collection tools included three knowledge management questionnaires, professional career development, and job performance. In order to determine the validity of the questionnaires, formal and content validity was used and to measure the reliability, Cronbach's alpha method was used. The calculated coefficient for the whole questionnaire was 0.967 and was confirmed. SPSS-22 statistical software was used to analyze the obtained data. The findings showed that there was a positive and significant correlation between knowledge management and job performance (r = 0.581) at 99%. Studies have also shown that there is a positive and significant correlation between knowledge management and professional development of employees (p = 0.056) at 99% level. Managers should try to make their employees aware of the benefits of using knowledge management programs for organizational performance and themselves. Achieving this goal will both help job performance and affect the professional development of employees.
Maziar Amirhosseini
Abstract
The strategic documents of Iran, such as the 20-year vision document, emphasize on establishing knowledge-based systems and development of the exchange of applied information. In addition, each of the governmental organizations and agencies is required to establish and operate knowledge-based and knowledge ...
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The strategic documents of Iran, such as the 20-year vision document, emphasize on establishing knowledge-based systems and development of the exchange of applied information. In addition, each of the governmental organizations and agencies is required to establish and operate knowledge-based and knowledge management systems regarding their missions and visions. The strategic document emphasizes have been the main reason to focus on the development of knowledge-based systems in governmental organizations and agencies. On the other hand, the increase of demand in establishing knowledge management systems has caused of the formation of the new contractors, form public or private sectors, to develop the mentioned systems. The situation on credit allocation and consumption regard to legal comments on developing knowledge-based systems has been a main factor to accelerate the process of ordering knowledge-based systems and the establishment a showcase of the reality of knowledge management system. Creating incorrect, unbalanced and inconsistent as well as relying on non-standard knowledge-based systems and not paying enough attention to the national requirements in establishing of knowledge-based systems have created some micro and macro challenges. In order to remove these challenges, the establishment of the Supreme Council of Knowledge Management is suggested in fulfilling a national document on knowledge management system.
